Set specific product and batch criteria for a meaningful quality discussion.
Quality Control Starts With Agreed Criteria
Quality control is more useful when it is defined for a specific device and batch instead of described as a general promise. CANTOP can help buyers identify the product details that should appear in a quality discussion, including the selected model, approved sample, visible finish, function checks, accessories, packaging, and required records. The final criteria need to be documented for the particular order.
Useful checkpoints to discuss
- Match between the order record, selected model, approved artwork, labels, accessories, and packaging.
- Functional checks that are appropriate to the device and its documented operating instructions.
- Cosmetic inspection points, quantities, carton information, and handling of observed nonconformities.
- The inspection criteria, acceptance approach, and records the buyer requires for review.
Keep evidence attached to the product
Ask Lucy which current product records can be discussed for the model under review, such as specifications, instruction documents, or agreed inspection information. Do not assume that a check performed on one model, configuration, or batch proves the same result for another. For devices using IPL, RF, EMS, or LED functions, safety and operation should be assessed against the supplied instructions and applicable requirements. Quality expectations take effect through the written product and order agreement.
